Please ship items in appropriate packaging to avoid damage. Shipping and handling on returned merchandise is non-refundable. If you are not satisfied, please package your purchase carefully, enclose a copy of your order receipt and mark the outside of the box web return and send fully insured within 15 days for a refund to:Īfter 15 days you will be given store credit for purchases which may be used towards purchases online or in any of our stores.
Many items are unique in shape, color and size. If you have ordered a calendar, Dana Heacock note cards, or a Dana Heacock print please call 1-80 or email us with questions.ĭue to the handcrafted nature of the items sold, some variations may occur. Emails received on weekends may take us a little longer to answer. Please direct online order concerns to We will answer your email as promptly as possible. Our store locations are unable to access your online order information. If you have an account with us (Sign up at the top of the page by clicking the Create Account tab) you can track all of your orders from within your account.Ĭan I call one of the store locations about my order? When your order has shipped you will receive an email with tracking information. We quote 2-3 weeks for craft and jewelry items to ship through our website. If you would like to place an order with Amex or Discover please call us at 80 We are currently unable to accept gift cards online, however, we are happy to take them over the phone. We accept Visa and Mastercard as forms of online payment.
0 kommentar(er)
